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Siklu Service & Support Plan for 1200T, Platinum, 1 Year per ODU, SR-PL-1Y-T


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Freight Shipping Only

Product Features
Tech Specs
Product Videos
  • Product Description

    Platinum Support Includes:

    • Helpdesk  - During business hours. 
    • 24x7 Hotline – around the clock technical support
    • Priority SLA - priority handling and strict response, restore and resolve times for support cases
    • SW Maintenance – bugs correction and patches
    • SW Upgrade – new SW releases with additional features
    • Technical updates – regular updates of product documentation, guides, notes, alerts
    • HW Warranty - HW repair
    • Advance Replacement – 2 business days shipment of RMAs

    Product Downloads

  • Customer Reviews

  • Tech Specs

    WM #: 112512220
    Item Type: Support Contract


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